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LANDESK Service Desk 7.7

In the age of IT consumerization it’s too easy for end-users to find their own IT solutions elsewhere. Service Desk 7.7 enables end-users to engage with IT in ways they want to reduce the possibility of Shadow IT.

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Asset Management

Imagine all your asset information available in a way that made asset decisions easier. Use LANDESK Data Analytics to gain a better view of all your assets, where they are, and how they’re being used. And avoid the hefty financial penalties of software licensing mistakes.

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Security

Designed for the needs of today’s enterprise, CrashPlan Enterprise Endpoint Backup empowers a single admin to easily support thousands of employees, while allowing non-technical users to quickly, easily access and restore data without IT intervention.

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Systems Management

Nexthink helps IT departments connect, communicate and collaborate to improve endpoint security, ITSM operations and support, and workplace transformation projects.

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Service Overview

  • Current customers LANDesk Health Check & Training
    • Validate your current LANDesk install health
    • Perform version upgrades
    • Provide best practices on getting more from your investment
    • Help in trouble areas
    • Train new administrators
  • New LANDesk Management Suite Installation
    • Planning
    • Install and Configure the LANDesk Core Server
    • Configure the LANDesk Agent
    • Configuration the Software Distribution Process
    • Reporting / Querying Process
    • Software License Monitoring (SLM)
    • Operating System Deployment/Provisioning
    • Install Mobile Manager
    • Power Management
    • Set up Cloud Services Appliance
  • LANDesk Service Desk
    • High-level Overview and Design
    • LDSD Installation/Configuration
    • Custom Reports
    • Build Self Service Portal/service catalog
    • Process workflow design
  • LANDesk Asset Lifecycle Manager
    • High-level Overview and Design
    • Process workflow design
    • Custom Forms
    • Data Synchronization

LANDESK Service Specials

Service Specials

We have new specials on remote LANDESK Services. These quick online consulting engagements can quickly help you get up on the latest version of LANDESK Management Suite.

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LANDesk User-Based Pricing

LD-user-based-pricing

Focus on your users, not their devices. BYOD and the burgeoning number of employee devices exerts serious strains on IT budgets everywhere. Ideally, IT investments and ongoing costs should…

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Need more information about our products and services?

Network America Blog

LDMS 9.6.1 Provisioning

With the release of LDMS 9.6 and SP 1 LANDESK has added several features to improve the ease of use. Creating a Provisioning template is simple, select the template…

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Tutorial: Create Model Attributes in Data Analytics

Create Model Attributes for Simple Data Organization Do you have data that you want to import in inventory from a csv file of B2B connector, but you lack the correct…

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Partner News

Announcing LANDESK Service Desk 7.8

Giving Context to ITSM We are excited to announce the major release of LANDESK® Service Desk—version 7.8. This is the latest release of Service Desk, strengthening the LANDESK portfolio…

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Announcing LANDESK Service Desk 7.7.3

We are pleased to announce the latest release of LANDESK Service Desk, version 7.7.3, available October 1, 2014 both on-premise and in the cloud. Learn more about LANDESK…

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Events

Webinar: LANDESK Data Analytics for SCCM

Improve your SCCM to properly execute SAM initiatives System Center Configuration Manager (SCCM) is a great product. It can inventory all of your Windows client and server computers, and…

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Webinar: ClearData Console

Use your existing LANDESK infrastructure to enable each member of your team to fulfill LANDESK based tasks. ClearData Console is perfect for departments with different levels of LANDESK admins,…

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