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LANDESK Service Desk 7.7

In the age of IT consumerization it’s too easy for end-users to find their own IT solutions elsewhere. Service Desk 7.7 enables end-users to engage with IT in ways they want to reduce the possibility of Shadow IT.

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S.L.A.M.

Imagine all your asset information available in a way that made asset decisions easier. Use LANDESK Data Analytics to gain a better view of all your assets, where they are, and how they’re being used. And avoid the hefty financial penalties of software licensing mistakes.

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Endpoint Backup

Designed for the needs of today’s enterprise, CrashPlan Enterprise Endpoint Backup empowers a single admin to easily support thousands of employees, while allowing non-technical users to quickly, easily access and restore data without IT intervention.

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IT Operations Analytics

Nexthink helps IT departments connect, communicate and collaborate to improve endpoint security, ITSM operations and support, and workplace transformation projects.

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Service Overview

  • Current customers LANDesk Health Check & Training
    • Validate your current LANDesk install health
    • Perform version upgrades
    • Provide best practices on getting more from your investment
    • Help in trouble areas
    • Train new administrators
  • New LANDesk Management Suite Installation
    • Planning
    • Install and Configure the LANDesk Core Server
    • Configure the LANDesk Agent
    • Configuration the Software Distribution Process
    • Reporting / Querying Process
    • Software License Monitoring (SLM)
    • Operating System Deployment/Provisioning
    • Install Mobile Manager
    • Power Management
    • Set up Cloud Services Appliance
  • LANDesk Service Desk
    • High-level Overview and Design
    • LDSD Installation/Configuration
    • Custom Reports
    • Build Self Service Portal/service catalog
    • Process workflow design
  • LANDesk Asset Lifecycle Manager
    • High-level Overview and Design
    • Process workflow design
    • Custom Forms
    • Data Synchronization

Windows XP Migration with LANDESK

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Time to put XP out to pasture. Migrate to Windows 7 or 8 with LANDESK. XP support is ending this year. That means it’s time to migrate. Will your…

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Fast Track Webinar: What’s New in 9.6

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Miss out on last month’s webinar? Catch up with us again on Sept 11th: What’s new in 9.6 – LANDESK Management Suite & LANDESK Security Suite

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Need more information about our products and services?

Network America Blog

LDSD Tutorial: Create a User-Friendly Web Access Screen

Ever feel like your analysts and end users are speaking different languages? Incidents that seem like an emergency to users may be low in terms of overall enterprise impact. In…

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Endpoint Backup, Data Security

According to an IDC Digital Universe Study, data security will be a key issue for IT managers over the next decade. But why? Our work computers have protection software…

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Partner News

Nexthink Announces the Release of Nexthink V5.2

September 8, 2014 – Lausanne, Switzerland –Nexthink®, the unique provider of End-user IT Analytics, today announced the release of Nexthink V5.2. Nexthink’s End-user IT Analytics help organizations improve IT…

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Nexthink Included in Gartner 2014 IT Operations Management Hype Cycle

Enterprises look to IT Operations Analytics to ensure business performance and availability as well as security and compliance August 28, 2014 – Lausanne, Switzerland –Nexthink®, the unique provider of End-user…

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Events

Fast Track Webinar: What’s New in 9.6

Miss out on last month’s webinar? Catch up with us again on Sept 11th: What’s new in 9.6 – LANDESK Management Suite & LANDESK Security Suite

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Tampa Event: IT Operations Analytics with Nexthink

Stop putting out fires and start preventing them! With IT Operations Analytics from Nexthink, your team can stay ahead of issues and move from a reactive to a proactive…

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