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LANDESK Service Desk 7.7

In the age of IT consumerization it’s too easy for end-users to find their own IT solutions elsewhere. Service Desk 7.7 enables end-users to engage with IT in ways they want to reduce the possibility of Shadow IT.

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Data Analytics

  • Uncover savings through hardware and software usage tracking
  • Make smart decisions on purchasing, licensing and upgrades
  • Gain control of the inventory of PCs, routers, scanners, printers and more

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Endpoint Backup

Designed for the needs of today’s enterprise, CrashPlan endpoint backup empowers a single admin to easily support thousands of employees, while allowing non-technical users to quickly, easily access and restore data without IT intervention.

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End-user IT Analytics

Nexthink End-user IT Analytics helps IT departments connect, communicate and collaborate to achieve their major goals and to improve endpoint security, ITSM operations and support, and workplace transformation projects.

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Service Overview

  • Current customers LANDesk Health Check & Training
    • Validate your current LANDesk install health
    • Perform version upgrades
    • Provide best practices on getting more from your investment
    • Help in trouble areas
    • Train new administrators
  • New LANDesk Management Suite Installation
    • Planning
    • Install and Configure the LANDesk Core Server
    • Configure the LANDesk Agent
    • Configuration the Software Distribution Process
    • Reporting / Querying Process
    • Software License Monitoring (SLM)
    • Operating System Deployment/Provisioning
    • Install Mobile Manager
    • Power Management
    • Set up Cloud Services Appliance
  • LANDesk Service Desk
    • High-level Overview and Design
    • LDSD Installation/Configuration
    • Custom Reports
    • Build Self Service Portal/service catalog
    • Process workflow design
  • LANDesk Asset Lifecycle Manager
    • High-level Overview and Design
    • Process workflow design
    • Custom Forms
    • Data Synchronization

LANDesk User-Based Pricing

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Focus on your users, not their devices. BYOD and the burgeoning number of employee devices exerts serious strains on IT budgets everywhere. Ideally, IT investments and ongoing costs should…

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LANDesk vs. Altiris

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LANDesk Delivers IT Services Management Client Systems Management Total User Management Resources LANDesk Delivers Companies looking to increase their own competitive agility are constantly assessing the strength and effectiveness…

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Need more information about our products and services?

Network America Blog

Endpoint Backup, Data Security

According to an IDC Digital Universe Study, data security will be a key issue for IT managers over the next decade. But why? Our work computers have protection software…

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What’s New? LANDESK Service Desk 7.7 – Engage IT!

What’s New? For the new year, LANDESK released the newest version of its Service Desk platform – LANDESK Service Desk 7.7 – Engage IT. This new release serves to…

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Partner News

Network America Announces Strategic Partnership with Nexthink

April 17, 2014 – Network America, Inc. (NAI), a premier IT Solutions and Service Management company in North America, is pleased to announce its newest partnership with Nexthink, a…

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Announcing LANDESK Service Desk 7.7.1

We are excited to announce the latest release of LANDESK® Service Desk, version 7.7.1 in line with our quarterly release strategy aimed at bringing greater value and more sales…

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Events

LANDESK Wine Tasting – Atlanta

Are you tired of… Complex and expensive upgrades? Expensive costs of maintenance? Continually going to your development team for every business process changes? You’re invested in your Service…

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Endpoint Backup Series: Tampa

IT has lost control of unstructured data on the ”edge” and is more accountable for it than ever. Protect Enterprise Data & Enable Secure Access for End Users with Endpoint Backup…

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