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LANDESK Service Desk 7.7

In the age of IT consumerization it’s too easy for end-users to find their own IT solutions elsewhere. Service Desk 7.7 enables end-users to engage with IT in ways they want to reduce the possibility of Shadow IT.

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Data Analytics

  • Uncover savings through hardware and software usage tracking
  • Make smart decisions on purchasing, licensing and upgrades
  • Gain control of the inventory of PCs, routers, scanners, printers and more

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Endpoint Backup

Designed for the needs of today’s enterprise, CrashPlan endpoint backup empowers a single admin to easily support thousands of employees, while allowing non-technical users to quickly, easily access and restore data without IT intervention.

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End-user IT Analytics

Nexthink End-user IT Analytics helps IT departments connect, communicate and collaborate to achieve their major goals and to improve endpoint security, ITSM operations and support, and workplace transformation projects.

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Service Overview

  • Current customers LANDesk Health Check & Training
    • Validate your current LANDesk install health
    • Perform version upgrades
    • Provide best practices on getting more from your investment
    • Help in trouble areas
    • Train new administrators
  • New LANDesk Management Suite Installation
    • Planning
    • Install and Configure the LANDesk Core Server
    • Configure the LANDesk Agent
    • Configuration the Software Distribution Process
    • Reporting / Querying Process
    • Software License Monitoring (SLM)
    • Operating System Deployment/Provisioning
    • Install Mobile Manager
    • Power Management
    • Set up Cloud Services Appliance
  • LANDesk Service Desk
    • High-level Overview and Design
    • LDSD Installation/Configuration
    • Custom Reports
    • Build Self Service Portal/service catalog
    • Process workflow design
  • LANDesk Asset Lifecycle Manager
    • High-level Overview and Design
    • Process workflow design
    • Custom Forms
    • Data Synchronization

Fast Track Webinar: LANDESK Service Desk Knowledgebase


Join us for a webinar on July 29th: LANDESK Service Desk Knowledgebase Overview, Tips, and Behind the Scenes

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LANDesk User-Based Pricing


Focus on your users, not their devices. BYOD and the burgeoning number of employee devices exerts serious strains on IT budgets everywhere. Ideally, IT investments and ongoing costs should…

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Network America Blog

Endpoint Backup, Data Security

According to an IDC Digital Universe Study, data security will be a key issue for IT managers over the next decade. But why? Our work computers have protection software…

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What’s New? LANDESK Service Desk 7.7 – Engage IT!

What’s New? For the new year, LANDESK released the newest version of its Service Desk platform – LANDESK Service Desk 7.7 – Engage IT. This new release serves to…

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Partner News

New Release: LANDESK 9.6 Total User Management

Salt Lake City — July 22, 2014 — LANDESK, a global leader in delivering user-oriented IT solutions that solve systems, security, mobility, asset, and IT service management challenges, today announced…

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MIT Selects Code42 for Campus-Wide Deployment of Endpoint Backup

Top technical university trusts CrashPlan enterprise endpoint backup to protect and manage its critical data MIT’s selection of Code42—along with the tremendous, overall success of Internet2 NET+ CrashPlan—validates our…

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NAI and Nexthink: Private Event

Join the discussion as we address Executives’ most common IT concerns Learn how proper IT Operations Analytics will affect your bottom line by helping you: Improve IT Governance – See…

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Endpoint Backup Series: Jacksonville

IT has lost control of unstructured data on the ”edge” and is more accountable for it than ever. Protect Enterprise Data & Enable Secure Access for End Users with Endpoint Backup…

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